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Sheri MarcusDigital Program Manager25 years of taming chaos into process.

Helping agencies and in-house teams turn scattered delivery into clear workflows, confident decisions, and work that moves.

25+ yearsDigital Delivery Experience
Agency +
In-HouseFluent in both sides of the work
Agile + WaterfallPractical, not dogmatic
Jira SpecialistWorkflows teams can actually use

Services

Structure where it matters. Flexibility everywhere else.

Every engagement is shaped around how your team already works — then streamlined so people can see the work, own the decisions, and deliver with fewer surprises.

01

Agency Delivery Process Audit

A focused review of your workflow, handoffs, roles, reporting, and delivery friction — with a practical roadmap for what to fix first.

Best whenProjects feel harder than they should, but the real bottleneck is unclear.
From $2,000Project-based
02

Jira Setup & Workflow Reset

Rebuild Jira around the work your team actually does: useful statuses, clean ownership, meaningful reporting, and less administrative noise.

Best whenJira has become a second job instead of a delivery tool.
From $4,000Project-based
03

Fractional Digital PM

Ongoing senior-level delivery leadership for teams that need steadier planning, sharper communication, and hands-on coordination.

Best whenYou need experienced PM leadership, but not another full-time hire.
From $3,000Per month
04

White-Label PM Support

Client-ready project management support that fits behind your agency's brand, process, and communication style.

Best whenClient demand is growing faster than your internal delivery capacity.
Custom pricingScoped to your needs

Approach

Make the work visible. Make ownership obvious.

No transformation theater. The goal is a system your team understands, trusts, and can keep using after the engagement ends.

01

Diagnose

Follow the work from intake through launch. Find the friction, hidden dependencies, and decision gaps.

02

Design

Build the minimum structure needed: roles, workflows, rituals, reporting, and escalation paths.

03

Embed

Put the process into practice with the team, refine what does not fit, and leave clear working tools behind.

Experience

A release process eight teams could trust.

Fortune 100 automotive company website release process

The challenge

Coordinating a complex website release across eight teams, with dependencies spanning strategy, design, UX, content, development, QA, infrastructure, and business stakeholders.

StrategyDesignUXContentDevelopmentQAInfrastructureBusiness stakeholders

The work

Established a structured release process, standardized communication and status reporting, surfaced dependencies earlier, and combined Jira with clear governance.

The result

A more predictable release cadence — with clearer ownership, fewer late surprises, and a shared view of what had to happen next.

Templates

Prefer to start with the tools?

Practical, ready-to-use digital templates for agency project managers — built from real delivery work and available from mishmashllc on Etsy.

Let’s make delivery feel lighter.

Bring the messy workflow, the overloaded Jira board, or the client work that needs a steady hand. We’ll start with what is happening now and identify the most useful next move.

Book an intro call LinkedIn Catalant Contra